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Visitor Information

Need info before taking your child to the hospital?

Here, we’ll help. First, here’s how you can find us.

By public transportation
The “Tufts Medical Center” Orange Line stop is located across from the main Floating Hospital for Children entrance on Washington Street. Other nearby MBTA stops are “Downtown Crossing” (Red Line) and “Boylston” (Green Line). We are also convenient to bus lines 3, 11, 43, 55 and the Silver Line.

By cab and train
The hospital is a 15- to- 20-minute cab ride from Logan Airport and within walking distance of South Station and the Back Bay train stations.

Valet and garage parking
A Patient Valet Parking Service is available between the Floating Hospital’s North and South Buildings, on Washington Street, Monday through Friday between 5:45 am and 6 pm. Call 617-636-8970 for additional information. Parking also is available in the Floating Hospital’s garage at 274 Tremont Street, next to the Citi Performing Arts Center. Parking tickets can be validated for reduced parking rates.

Telephone directory

When you’re calling from inside Tufts Medical Center and Floating Hospital for Children, make sure to dial 6 and the last four digits of the number.

Admitting Department
617-636-6000

Bone Marrow Transplant Unit (BMT Unit)
617-636-2686

Chaplain
617-636-2500

Child Life Services
617-636-5232

Room Service
617-636-2224

Financial Coordination
617-636-6013

Floating 7 Inpatient Unit
617-636-5005

Gift Shop, Atrium
617-636-9820

Gift Shop, Floating
617-636-6037

Information Desk, Atrium
617-636-6033

Interpreter Services
617-636-5547

Neonatal Intensive Care Unit (NICU)
617-636-9652

Parking Office
617-636-5580

Patient Information
617-636-6033

Patient Liaison
617-636-9590

Pediatric Intensive Care Unit (PICU)
617-636-5007

Pediatric Nutrition
617-636-5230

Pediatric Outpatient Clinic
617-636-8100

Pharmacy
617-636-5378

Security / Emergencies
617-636-5100

Security Office Non Emergencies
617-636-7700

Social Work Services
617-636-5136

Tutors
617-636-5232

Volunteer Services
617-636-1377

Floor directory

8 Ace’s Place Playroom
7 Floating 7 Inpatient Unit
6 Pediatric Intensive Care Unit (PICU) Bone Marrow Transplant Unit (BMT)
5 Operating Rooms
4 Radiology
3 Subspecialty Clinics
2 Subspecialty Clinics
P General Pediatrics Outpatient Clinic, Floating Hospital Café, ATM Machine Patient Registration