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How to Contact Us

About our Physician Access Line:

The Physician Access Line is staffed by two full time Physician Access specialists, Nancy Limas and Melinda Carvalho. Nancy and Melinda are available Monday-Friday 8:30 am-5 pm to facilitate routine, urgent, and emergent appointments for your patients. We ask that this line be reserved for only referring physician practices (please do not distribute to patients) as a red carpet, concierge service. Please download our Physician Access Line Checklist for a few helpful hints when using the access line that can help to streamline the process.

Here are the phone numbers necessary if you are referring a patient to Tufts Medical Center or the Floating Hospital for Children.


Outpatient Physician Access Lines

We ask that these lines be reserved for only referring physician practices (please do not distribute to patients) as a red carpet, concierge service.

Tufts Medical Center Adult Physician Access Line – (617) 636-7255 

Floating Hospital for Children Pediatric Physician Access Line – (617) 636-1440


Pediatric Satellite Clinic Call Centers

MetroWest Medical Center (Framingham) – (866) 618-5518

Lawrence General Hospital (Lawrence) – (978) 208-4916

Lowell General Hospital (North Chelmsford) – (978) 937-6362; (Westford) – (508) 640-5300

Woburn – (781) 897-0240

Signature Healthcare (Brockton) – (508) 232-6465


Inpatient Admissions, Discharges or Transfers (24/7 Access)

Tufts Medical Center inpatient admissions or transfers: 877-OK-TUFTS / 877-658-8387

Floating Hospital for Children inpatient admissions or transfers: 877-KIDS-FHC / 877-543-7342


Pediatric Inpatient Contacts at our Community Hospital Affiliates

MetroWest Medical Center – (508) 383-8544

Lawrence General Hospital – (978) 683-4000 (ask the operator to page the pediatric hospitalist)

Lowell General Hospital – (978) 937-6000 (ask operator to page the pediatric hospitalist)

Signature Healthcare Brockton Hospital – (508) 575-1586 (pager)